Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

Personal Information

When you contact us through our website forms, we collect:

  • Name (first and last name)
  • Email address
  • Subject of inquiry
  • Message content

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Device information

2. How We Use Your Information

We use the collected information for the following purposes:

  • Responding to your inquiries and providing customer support
  • Improving our website content and user experience
  • Analyzing website traffic and usage patterns
  • Sending you updates about our services (only if you opt-in)
  • Complying with legal obligations
  • Preventing fraud and ensuring website security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website
  • Legal Requirements: We may disclose information when required by law or to protect our rights
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • Consent: We may share information with your explicit consent

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. These help us improve our content and user experience.

Preference Cookies

These cookies remember your preferences and settings to provide a personalized experience.

You can manage your cookie preferences through our cookie consent banner or your browser settings. For more information, please see our Cookie Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication measures
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: Request access to your personal information
  • Rectification: Request correction of inaccurate information
  • Erasure: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing

To exercise these rights, please contact us at [email protected].

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:

  • Contact form submissions: 3 years or until you request deletion
  • Website analytics data: 26 months
  • Cookie data: As specified in our Cookie Policy
  • Legal obligations: As required by applicable law

8. International Data Transfers

Our website is hosted in Estonia (EU). If you are accessing our website from outside the EU, please note that your information may be transferred to and processed in Estonia, which has adequate data protection laws under EU standards.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Eremenko & Polomani OÜ

Registration Number: 16219732

Address: Harju maakond, Tallinn, Kesklinna linnaosa, Narva mnt 7, 10117

Email: [email protected]